Terms of Use

Effective date:

Welcome to spinaltendon.ddd. These Terms of Use govern your access to the website operated by Spinaltendon and your purchase of ergonomic habit products and related guidance. By using our website, you agree to these terms. If you do not agree, please discontinue use.

1. About Spinaltendon

Spinaltendon provides educational content on selecting ergonomic habits and sells supporting products including the Habit Tracker Journal, Lumbar Support Cushion Pro, and Adjustable Laptop Stand. Our registered business address is 103 Lake Road, Belmont, Auckland 0624, New Zealand. Contact: ask@spinaltendon.site, +64212117196.

2. Eligibility and Account Responsibility

You must be at least eighteen years old or have parental consent to place orders. You agree to provide accurate information during checkout and communications. You are responsible for maintaining confidentiality of any account credentials and for all activity under your account.

3. Products and Descriptions

We strive to display accurate product images, dimensions, materials, and NZD prices. Minor variations in colour or texture may occur between screens and physical items. Product availability is subject to stock. We reserve the right to limit quantities, refuse orders, or cancel transactions affected by pricing or listing errors, with prompt notification and refund where payment was captured.

4. Pricing and Payment

All prices are listed in New Zealand dollars unless stated otherwise. GST applies where required by New Zealand law and is included or shown at checkout as applicable. Payment must be completed through approved methods before dispatch. Failed or reversed payments may result in order cancellation.

5. Shipping and Delivery

Delivery timeframes are estimates, not guarantees. Risk of loss passes upon delivery to the address you provide. You must inspect packages upon receipt and report damage or missing items within forty-eight hours. International shipping, if offered, may be subject to customs duties payable by the recipient.

6. Educational Content Disclaimer

Content on posture, breaks, lighting, and workspace setup is for general wellness education regarding ergonomic habits. It does not constitute professional occupational health advice. Individual needs vary; consult a qualified specialist for personalised assessments. Spinaltendon does not guarantee specific comfort outcomes from following published guidance.

7. Intellectual Property

All text, graphics, logos, layout, and software on spinaltendon.site are owned by or licensed to Spinaltendon. You may view and print pages for personal, non-commercial use. Reproduction, distribution, modification, or public display without written permission is prohibited.

8. Acceptable Use

You agree not to: use the site for unlawful purposes; attempt unauthorised access to systems; transmit malware; scrape content at scale without permission; impersonate others; or interfere with other users' access. Violations may result in termination of access and legal action where appropriate.

9. Limitation of Liability

To the fullest extent permitted by the Consumer Guarantees Act 1993 and other mandatory New Zealand law, Spinaltendon is not liable for indirect, incidental, or consequential damages arising from website use or product use. Our total liability for any claim relating to a product is limited to the amount you paid for that product, except where law prohibits such limitation.

10. Indemnity

You agree to indemnify Spinaltendon against claims arising from your misuse of the website, violation of these terms, or infringement of third-party rights, except to the extent caused by our negligence or wilful misconduct.

11. Governing Law and Disputes

These terms are governed by the laws of New Zealand. Disputes should first be raised with our customer team at the contact details above. If unresolved, parties submit to the exclusive jurisdiction of New Zealand courts, without prejudice to your rights under consumer protection legislation.

12. Changes to Terms

We may revise these Terms of Use at any time. Updated terms take effect upon posting with a new effective date. Material changes affecting existing orders will be handled in good faith consistent with applicable law.